WHY CHASE, WHEN YOU CAN RETAIN?
VentraScale helps modern brands stop the churn and start scaling with high-impact email, SMS, and retention strategies that turn customers into loyal brand advocates.
Our Services
Email Flows
Welcome sequences, abandoned cart reminders, post-purchase follow-ups, winback campaigns & more – automated for maximum impact and customer engagement.
SMS Retention
Engage your best customers with timely, mobile-first touchpoints. Drive repeat purchases, promotions, and personalized alerts directly to their phones.
Strategy & Optimization
Deep-dive segmentation, rigorous A/B testing, comprehensive performance audits, and bespoke growth consulting to refine and scale your retention efforts.
Our Process
Audit & Set Up
We begin by conducting a thorough audit of your current retention systems, including your existing email and SMS platforms, customer data, and sales funnels. This allows us to identify immediate opportunities for optimization and quick wins tailored to your specific brand goals.
Our setup phase ensures your foundational tools are configured for maximum efficiency, laying the groundwork for scalable retention strategies.
Build & Launch
Next, our team meticulously builds out custom email and SMS flows designed to engage your customers at every stage of their journey. This includes crafting compelling content, designing visually appealing templates, and implementing capture forms to grow your audience.
We handle all technical integrations, ensuring a smooth and seamless launch of your new, high-performing retention campaigns.
Optimize & Scale
Retention is an ongoing process, and our commitment doesn't end at launch. We provide continuous monthly strategy and optimization, analyzing key performance indicators, conducting A/B tests, and refining segmentation to maximize results.
Our data-driven improvements and actionable insights ensure your retention efforts consistently scale, transforming one-time buyers into loyal brand advocates.
Our Packages
VentraCore
Our foundational done-for-you setup, including essential email, SMS, and popup integrations to kickstart your retention.
VentraGrow
Comprehensive ongoing optimization and dedicated monthly retention support to steadily scale your customer lifetime value.
VentraScale
Advanced strategic consulting, robust loyalty program integrations, winback campaigns, and referral systems for exponential growth.
About VentraScale
At VentraScale, we specialize in building sophisticated retention systems that are the true engine of sustainable growth. We craft high-converting email flows and smart SMS automations designed specifically to help wellness, skincare, and local brands transform one-time buyers into loyal, lifelong customers.
Our philosophy goes beyond fleeting vanity metrics. We obsess over lifetime value, unparalleled customer experience, and the strategic frameworks that consistently bring people back. A critical part of this is our deep dive into understanding your specific products and target customer base. By becoming intimately familiar with what you sell and who you sell to, we can tailor our retention marketing strategies to resonate authentically, driving deeper engagement and stronger loyalty. Consider us your quiet, powerful engine for consistent, predictable, and scalable revenue.
Meet Our Founders
Jack Johnson
Co-founder & Retention Strategist
Jack is a co-founder of VentraScale, a retention marketing agency dedicated to empowering Shopify brands through high-performing email and SMS strategies. With a Bachelor of Commerce and extensive background in customer experience and entrepreneurship, Jack possesses a keen eye for scalable systems.
He deeply understands the mechanisms that foster customer loyalty, driving measurable results and long-term brand advocacy for DTC businesses.
Cole Hill
Co-founder & Growth Architect
Cole is a co-founder of VentraScale, a retention marketing agency helping Shopify brands maximize revenue through strategic email and SMS automation. With a Bachelor of Commerce (Digital Marketing) and a background in brand growth, fitness, and customer experience, Cole combines creative thinking with data-driven execution to build systems that scale.
He’s focused on helping mission-driven businesses turn first-time buyers into loyal, repeat customers — and believes the best marketing starts after the sale.
**Note: Please replace the placeholder images for Jack Johnson and Cole Hill with actual professional photographs for a truly polished look.**
Let’s Keep More Customers.
Ready to scale your retention marketing? Let’s talk.